Privacy policy

This privacy policy tells you how we collect, use, disclose and manage your information when you use our website and services. This policy applies to all visitors, customers and users of maison-cavarelli.com and is effective unless and until modified. By using our site and services you agree to this privacy policy. If you do not agree to this privacy policy, please do not use our site or services.

Maison Cavarelli is the ecommerce store of Noorlich Ventures LLC, a registered business in the United States. Our store is powered by Shopify. Learn how Shopify uses your data here shopify.com/legal/privacy

What Information Do We Collect?

Information you provide directly

We collect information you provide us when you place an order, register an account, create a wishlist, or contact us. This includes information such as your name, email address, shipping information, billing information, and phone number. We trust PayPal, Square, and other payment processors to encrypt and store payment information, which is why we don't see or store your payment information on our servers.

Information we collect automatically

We automatically collect information when you access our site. This includes your IP address, browser type, device information, operating system, pages visited, how long you visit for, referring URL, and location information.

Information we receive from third parties

We may also collect information about you from third parties. These third parties provide advertising and analytics services, deliver payments, or provide other services to us.

How Do We Use Your Information?

We use the information we collect for purposes including fulfilling and shipping your orders to the United States, sending you order confirmations, shipping updates and delivery notifications, customer service, processing your payments securely, preventing fraud, reducing risk, improving our site and your shopping experience on our site, showing you ads that are relevant to you, and sending you marketing emails if you have opted in.

We accept Visa, Mastercard, American Express, Discover, Diners Club, ELO, JCB, UnionPay, Google Pay, Apple Pay and Shop Pay. All payments are encrypted using SSL and processed securely through our payment processors. We do not store your full payment details on our servers.

Marketing emails

If you opted in to receive email marketing from us, we may send you offers and updates from time to time. You can unsubscribe from marketing emails at any time by clicking the unsubscribe link at the bottom of any marketing email you receive from us. If you unsubscribe from marketing emails, you will still receive emails related to your orders such as shipment notifications and customer service emails.

Cookies and other tracking technologies

We use cookies, pixels, and other tracking technologies to remember your preferences and cart, analyze how you use our site, measure the effectiveness of our marketing campaigns, and show you advertising that is relevant to you on our site and other sites.

Third-party ad cookies

We partner with Google to show ads on our site and other sites across the internet. This may include personalized ads based on your previous visits to maison-cavarelli.com. Google uses the DoubleClick cookie to serve Maison Cavarelli ads. You can opt out of Google's ad cookies at adssettings.google.com. You can also opt out of all third-party ad cookies at optout.aboutads.info and at optout.networkadvertising.org.

Managing your cookies

You can control cookies through your browser settings at any time. If you choose to disable cookies, your experience on parts of our site will be impacted.

Global Privacy Control (GPC)

Our site is GPC signal compliant. If you've enabled GPC on your browser, we will interpret this as a request to opt out of tailored advertising and data sharing for that browser and device.

Do Not Track

Our site does not respond to Do Not Track signals. There is no universal standard for what these signals mean, if they should be honored, and how to technically honor these signals. We do, however, honor GPC and the above opt-out links.

Sharing your information

We do not sell or rent your information to third parties for their marketing purposes. When necessary to provide the services you request, we will share information with trusted partners who help us run our business. This includes: Shopify (our ecommerce platform), our payment processors, shipping and fulfillment partners, Google and other advertising partners, and analytics providers. These partners are contractually prohibited from using your information for other purposes. We may share information about you if we are required to by law, such as to comply with a court order or government investigation.

Google Ads & Remarketing

We advertise Maison Cavarelli products using Google Ads. We also participate in remarketing, which allows Google to show Maison Cavarelli ads to people who have previously visited our site on other websites and apps. You can opt out of personalized Google ads at adssettings.google.com. You can read more about how Google uses data connected to our site at google.com/policies/privacy/partners.

Transfer of your data outside the EU

Noorlich Ventures LLC has its principal place of business in the United States. When you use our site, your personal data may be stored and processed in the United States or where else our service providers have facilities. By using our site, you consent to this transfer, storage and processing.

Retention of your information

We retain your personal information for as long as needed to provide you the service you requested, comply with our legal obligations, resolve disputes, and enforce our agreements. We will delete your information once it is no longer needed.

Children's Privacy

Our site is not intended for use by anyone under the age of 13. We do not knowingly collect personal information from children under the age of 13. If we learn that a child under 13 has provided us with information without their parents' consent, we will delete that information from our records. If you believe that your child has provided personal information to us, please contact us at support@maison-cavarelli.com.

Privacy Rights

California residents

If you live in California, you may request what personal information we collect, ask us to delete your information, ask us to correct information about you that you believe is inaccurate, ask us to not sell your personal data, and not be discriminated against for exercising your privacy rights. You can exercise your rights by contacting us at support@maison-cavarelli.com. We will try to respond within 45 days as required by California law.

Residents of Virginia, Colorado, Connecticut, and other states

You have the following rights: right to access your information, right to correct inaccuracies in your data, right to delete your data, right to obtain a copy of your data, right to opt-out of targeted ads and profiling, and right to appeal our decision should we deny your request. To exercise your rights, please contact us at support@maison-cavarelli.com.

Customers everywhere

No matter where in the world you live, you can reach out to us at any time and ask us to exercise your privacy rights.

Complaints

If you have a complaint about how we handle your personal data, please email us at support@maison-cavarelli.com. We'll try to respond within 10 business days. If you're not satisfied with our response, you may contact your state Attorney General's office or your state's consumer protection agency.

Security

We implement reasonable technical and organizational security measures designed to protect your personal information from unauthorized access, loss, and misuse. All information you provide to us is protected by SSL/TLS encryption. No method of transmission over the internet is 100% secure and we cannot guarantee its absolute security.

Changes to This Privacy Policy

From time to time we may change this privacy policy. When we do, we will replace this policy with a new version with an updated effective date. Please check back frequently to stay up to date on how we are protecting your privacy.